Cookie Policy
Altream Sdn Bhd (NeurometriX)
Last Updated: March 2026
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the site owners.
Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them manually.
2. Cookies We Use
The table below lists all cookies used by the NeurometriX platform. All cookies listed are essential for the operation of our service and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| next-auth.session-token | User authentication | 30 days | Essential |
| neurometrix_admin_session | Admin authentication | 24 hours | Essential |
| nmx_session | Assessment session tracking | Session | Essential |
| neurometrix_impersonating | Admin impersonation flag | 2 hours | Essential |
| cookie_consent | Stores cookie preferences | 1 year | Essential |
3. Your Choices
You have several options for managing cookies:
- Essential cookies cannot be disabled as they are strictly necessary for the platform to function. Without these cookies, core features such as authentication and session tracking would not work.
- Analytics and marketing cookies (if introduced in the future) can be opted out of via our cookie consent banner, which will appear when such cookies are in use.
- Browser settings — Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Note that disabling essential cookies may impair functionality.
- Delete anytime — You can delete cookies stored on your device at any time through your browser settings. After deletion, you may need to sign in again and your preferences will be reset.
4. Contact
If you have questions about our use of cookies or wish to learn more about how we handle your data, please contact us at privacy@neurometrix.io.